We're here to help. Find instant answers to frequently asked questions here, chat with us anytime (bottom right), call us or fill out the contact form.
Frequently asked questions about Loxopay.
Loxopay stands for reliable payment processing and optimal fraud prevention - benefit from the highest Swiss security standards. These include, among others:
Safety 1st - PCI DSS Level 1
All payment processors meet all strict Level 1 requirements and are therefore authorized and entitled to perform any type of credit card processing.
Risk Management and Fraud Prevention
Prevent fraud and chargebacks thanks to 3D Secure 2.0. With the 3D Secure 2.0 process and strong customer authentication, Loxopay offers merchants the highest possible level of security without compromising the payment process for buyers. With two of the three factors, knowledge, possession or inherence, a secure payment process is guaranteed.
For the administration and configuration of the payment service providers, a six-digit code is required as additional security, which is sent by SMS to a verified number.
Highest data security with encrypted data entry. Security requirements according to PCI DSS, 3-D Secure, 256-bit SSL encryption. Encrypted data entry also in the backend of Loxopay.
Secure data centers
Swiss company with data location in Switzerland. High data security - The data centers are certified according to the internationally recognized standard for information security ISO 27001.
Credit balances are paid out at the end of each month to the bank account on file. A payout includes all payments made up to eight days before the payout date.
After the first three months (with transactions) the payout interval can be adjusted. Contact our support for this.
Easy to activate payment methods include: TWINT, Mastercard, VISA, AMEX, Postfinance, Apple Pay, Google Pay, Samsung Pay, Sofort Überweisung, WIRpay, Giropay, EPS, Bankcontact, Swiss Gecko, bob Invoice, Alipay, WeChatPay.
External payment providers can also be easily integrated: Stripe, Paypal, Swissbilling, Datatrans, Six Saferpay, Amazon Pay, Barzahlen, Braintree, BS Payone, Clearhaus, Coinbase Commerce, Concardis, Ideal Payment, Ingenico, Mollie, Paymill, OnlineÜberweisen, Paysafecash, PointsPay, Skrill, UTRUST, Viveum, VR pay, Worldpay
Loxopay supports 135+ currencies.
With our plugins, setting up Loxopay in your online shop is child's play. You don't need any programming knowledge and we offer free integrations for the most popular online shop platforms (Woocommerce, Magento, Prestashop, MyCommerce, etc.). Of course, we are always happy to help you with your payment connection. If something goes wrong, we will help you immediately via chat, video call or phone.
Supported shop systems are currently: Woocommerce, Prestashop, Shopware, MyCommerce, Magento, Omnipay, Concrete 5, nopCommerce, JTL Shop, Gambio, smallinvoice, Cloudrexx, Odoo, Zappter
We are happy to develop the integration for other shop systems as desired.
No, you can also use Loxopay without a website. With the Loxopay "Pages" function you can create your own payment page and also products/subscriptions/services in no time. You can also easily generate payment links, QR codes and invoices without any programming knowledge.